Frequently Asked Questions

How do I make an appointment with Mindworx Psychology?

Call us on 83553634 and talk to our friendly team who will help you choose the right Psychologist.

Our Psychologists are popular, and same day appointments are not typically available.

We strongly recommend you book ahead, and book in a series of sessions to secure your preferred day and time with your Psychologist. This will avoid any inconvenience of having long wait times between appointments.

Do I need a referral to see a Clinical Psychologist or a Registered Psychologist at Mindworx Psychology?

No referral is required.

If you wish to claim a Medicare rebate, you will need to bring a valid letter of referral from your GP, Psychiatrist or child’s Paediatrician.

What is the cost to see a Psychologist at Mindworx Psychology?

Our costs are in line with the Australian Psychology Society Recommended Rates, please call us on 83553634 to obtain up-to-date pricing for assessments and treatment.

How do I get a Medicare referral or Mental Health Care Plan?

Clients are referred by their GP, Psychiatrist or Paediatrician under the Medicare ‘Better Access to Mental Health Scheme”.

There are a number of different Medicare referrals that can be made. More details are on the Medicare website.

If you do not have a referral, you can elect to see our Psychologists as a private patient.

Can I use my health insurance?

Yes, please check with your insurer.

How long is a session at Mindworx Psychology?

A standard session is 60 minutes. This includes a 50 minute consultation and 10 minutes allocated to paperwork and treatment planning.

Extended sessions can be booked on request. First appointments are sometimes up to 90 minutes in length.

What if I need to cancel my appointment?

Our Psychologists reserve an hour of their time to see you. We understand that appointments need to be cancelled occasionally, and endeavour to be flexible..

However, appointments cancelled with short or no notice may be subject to a cancellation fee. It is important to read our cancellation policy carefully.

We do not charge a cancellation fee when enough notice is provided to re-book your time to another client.

I'm confused!! What is the difference between a Counsellor, Psychotherapist, Psychologist and Clinical Psychologist?

It can be confusing.

COUNSELLORS AND PSYCHOTHERAPISTS – The terms counsellor and psychotherapist are not protected in Australia, which means anyone can call themselves a counsellor or a psychotherapist.

PSYCHOLOGIST – The term Psychologist is protected. This means that only a person who has completed their training as a Psychologist, and has been verified by the Psychology Board of Australia may call themselves a Psychologist.

CLINICAL PSYCHOLOGIST – Psychologists who have undertaken further training (a minimum of 7 years), may at the completion of study, and following registration by the board, use the title of Clinical Psychologist.

DOCTOR OF CLINICAL PSYCHOLOGY – This is the highest level of qualification in the field, with extra time spent in specialist training and in doctoral level research.

PSYCHIATRIST- A Psychiatrist is medically trained prior to completing a mental health specialisation. Psychiatrists use medication to treat mental health problems, and often work in a team with Psychologists. Psychologists may not prescribe medication.

What is CBT?

Cognitive Behavioural Therapy is a gold standard, evidence based therapy used by all of our therapists. It is one of many therapies, and particularly excellent for the treatment of anxiety and mood issues.

Check out our resources page for more information

Are other therapies available?

Yes. We offer a wide range of evidence based therapies. We know that one size does not fit all. Our Psychologists offer an eclectic mix of skills and strategies drawn from a wide range of modalities. We tailor our treatment to you.

  • Cognitive Therapy
  • Behavioural Therapy
  • Narrative Therapy
  • Schema Therapy
  • Mindfulness-Based Therapy
  • Acceptance & Commitment Therapy
  • Dialectical Behaviour Therapy
  • Solution Focused Therapy
  • Family Therapy
  • Interpersonal Therapy
  • Narrative Therapy
  • Psycho-dynamic
  • Eye Movement Desensitisation Reprocessing
  • Brainspotting
  • Emotion Focused Therapy
Links to helpful websites…

It is important that you get the support that you need.

In Australia, General Practitioners (GPs) can conduct mental health assessment and treatment, or they can refer you directly to a mental health professional such as a psychologist.

We strongly encourage you to talk to your GP and make an informed decision about the treatment that is best for you.

The information on this and other websites linked below is designed to complement rather than replace any advice or information from your health professional.

Below are links to helpful websites:

National Institute of Mental Health

Online Digital Health Resources

Beyond Blue

Black Dog Institute

Kids Helpline – Teens – Parents Helpline

For urgent help:

Mindworx Psychology DOES NOT provide an emergency or instant response service.
If you or someone you care about is feeling suicidal or in a crisis please seek help immediately.
You can go to your local hospital emergency department, or if you are in Australia you can call:

Triple Zero (ph 000) in an Emergency
Lifeline (ph 13 11 14)
Suicide Call Back Service (ph 1300 659 467)
Kids Helpline (ph 1800 551 800)
MensLine Australia (ph 1300 78 99 78).